Refund policy
Returns
If one of the products you receive fails to live up to reasonable expectations, does not fit, or you just didn't like it as much as you thought you would, and is NOT a clearly marked Final Sale or Sale item, return unworn items within 30 days and we will gladly refund or exchange (or in some cases repair) the item. We strive to ensure our customers are happy with their purchases, but hate these pesky refund windows. It simply insures that we have a chance to sell the product (if it is in selling condition) before the season ends.
To be eligible for a return, the item must be unused and in the same condition that you received it. Original packaging and hang tags must also be included. Failure to include all packaging may result in a 10% restocking fee. Any items refused upon delivery will also result in an automatic 10% restocking fee.
Please contact us at info@blazerformen.com to get the ball rolling. We'll provide you with all of the information required to return the item, including address and suggested shipping methods. For defective goods, we will pay for return shipping.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. If the refund is rejected, we will be sure to provide you with options for recovering your item, repairing it, or donating it. We don't need to get into that here.
Late or missing refunds:
If you haven’t received a refund after a substantial amount of time, and we sent you a refund confirmation of your item, contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@blazerformen.com.
Sale items
Sale items are not exempt from refunds, unless it is deeply discounted and marked 'Final Sale'. Get in touch with us at info@blazerformen.com for further details.
Exchanges
We're happy to exchange if we have the right item in stock. info@blazerformen.com can help!
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Return Shipping
To return your product, you should mail your product to: 300 N. Service Road W. Oakville Ontario CA L6M 2S2. Please do not ship anything without receiving instructions, as you will require a Return Authorization number. To get one, contact info@blazerformen.com!
If you are returning the product from North America (U.S.A. and Canada), we will pay for return shipping, generate a waybill and provide you with instructions.
If you are returning the product from outside North America, you will be responsible for payment and insurance for return shipping.
Above all, please do not hesitate to contact us at info@blazerformen.com, and we will do everything we can to make a reasonable person happy!